This privacy policy (“Privacy Policy”) describes how INCARE GmbH (Maximilianstr. 13, 80539 Munich, Germany, hereinafter “we”) collects and processes personally identifiable information (“Personal Data”) about you (“you”) in connection with your use of our Service that is made available to you via the INCARE App. Please read this Privacy Policy carefully before you register for or access the Service.
In addition to the purposes noted above, the information you provide us relating to your profile and use of the Service will be used to:
Legal basis for the corresponding processing of your data are Article 6(1)b) GDPR (contract performance and pre-contractual steps) as well as Article 6(1)f) GDPR (balancing of interests – based on our legitimate interest, to present the best possible offering to the users of our Service).
We do not share your Personal Data with marketers or other third parties.
We control and manage the servers on which your Personal Data will reside. These servers are located at an external hosting facility in the European Union and maintained in accordance with the security standards described below. The third-party hosting service provider is not authorised to access your data except as, and only to the extent, necessary to maintain the server environment.
Your employer will not have access to your Personal Data stored on our systems. If, however, your employer offers an incentive plan which rewards employees that complete health assessments, at your request we will inform your employer of which assessments you have completed. The results from your assessments will not be disclosed to your employer.
We aggregate all of the data we obtain from our users for statistical analysis and research purposes. This aggregated data is strictly anonymous. It may be used by us or provided to your employer or third parties to enable them to track trends such as how much exercise people living in one country take in comparison to people living in another country. This aggregated data cannot be used to identify you as an individual.
We do not share your Personal Data with our partners and do not transfer your Personal Data outside of the European Union.
We implement technical and organisational measures to protect the information you provide us against unauthorised or unlawful processing and accidental loss or destruction.
In particular, we contractually require the third-party service provider that hosts our servers to take appropriate technical and organisational measures to provide an adequate level of protection in relation to all data on the server.
The App and the Service are embedded into a secure infrastructure to ensure additional protection and prevent access by unauthorised parties. The Service is protected by various means including a secure network topology design, use of industry standard firewall products, implementation of security policies, and use of intruder monitoring applications.
We use encryption for data, network and server security and access authentication. Please note, however, that we cannot be responsible for security issues generated by the devices you use to access the Service, or certain circumstances beyond our reasonable control such as hacker attacks, denial of service attacks, the effect of viruses or other harmful or malicious programs or vandalism of services.
Furthermore, we note that we have no way of controlling the security of any e-mails we may send to your corporate e-mail system over the Internet.
You will be required to create an account with a password on your initial use of the App and the Service, ensuring you have unique identification and a private password. We also provide encryption services to ensure all information you transmit to us across the Internet is protected from being viewed by any third party.
We only retain your Personal Data for as long as is necessary to provide you with the Service and your employer pays for your access to the Service. When your employer instructs us to terminate your access to the Service or you inform us, in the App or otherwise, that you wish to stop using the Service, we will delete your Personal Data from our system. We will merely continue to keep any aggregated data that does not identify you as an individual, which may have been originally compiled based in part on information you provided when using the Service.
As the accuracy of your Personal Data is vital to the provision of personalised service, we provide you with the ability to view and amend the information we hold about you in the App. It is your responsibility to keep your information up-to-date.
Upon request, we will inform you whether and which data we have stored about you.
As far as the legal requirements are met, you have the right to correct, block, or delete the data stored about you.
You also have the right to receive from us in a structured, commonly used and machine-readable format the personal data you have provided to us; you have the right to transmit (or have transmitted) those data to another controller.
You also have the right to lodge a complaint with the competent supervisory authority for data protection matters.
If you should require any further information or want to enquire about your data then please contact our Data Protection Officer by e-mail: service@in-care.eu
You can also write a letter to the following address:
INCARE GmbH
Data Protection Officer
Maximilianstr. 13
80539 Munich
Germany